Help!

Enyone

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Hi loveys. As you know I have Vista. Wooo. And I just got a sansa e200 mp3 player and its not opening anywhere. ive downloaded the media converter and rhaspody and its not opening it. ive contacted customer support and they emailed me this driver and it still doesnt do anything. am i making sense?
 
k i figured out i can open it in windows media player, but how do i get the crap off it it. it shows that 452 mg is remaning but it isnt pulling up any of the files that are on it?
 
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